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Purchase, download and install your Sailfish X now

Today, we are proud to announce that Sailfish X is available for purchase and download through our webshop!

After a bevy of ups and downs throughout these challenging months of work behind Sailfish X and porting it to a completely new 64-bit hardware, we are now ready to release the downloadable image to the Sailfish community and fans. As of today, you will be able to purchase Sailfish X, and install it on your Sony Xperia™ X to enjoy our beautiful, safe and secure operating system on a fantastically crafted hardware from our friends at Sony.

Software downloads & flashing instructions

Also today, we are starting the software download process, meaning that you will be able to download the software package immediately after the purchase. Please follow the instructions on this page to learn how to download and install. Today, we are presenting you with installation instructions for Windows, but as we have been listening to your concerns, we are working on making the instructions available for Linux and macOS later. So please stay tuned for those.

If you have questions or comments, please first see our FAQ here or check the discussion in TJC.

We hope you enjoy Sailfish X on your great Sony Xperia X device!

On behalf of the whole Jolla Team,

James Noori

Community Manager at Jolla. Gadget geek. Open source supporter and advocate. Long time Jolla blogger in a third party blog. Ready to change the world with unique and unusual alternatives!


  1. Finally! Good job! Hope you can focus on Oct refund now. Still up for 15th?

    • Dave, let’s celebrate this first before moving on to the refunds.

      • How do you celebrare?

        • Dave: I celebrated it by sleeping my eyes off since for the past 72 hours before the launch I only managed 6h sleep. So that was nice.

          • Sound great. Sleeping is important! And so is celebrating. Let me suggest: next milestone you reach. You sneak up to the office during the night and fill up the office with balloons.

      • James, Dave is physically incapable of making a post here without mentioning the refunds in some shape or form.

        For at least the last 1.5 years it’s been more or less guaranteed that whenever a new post goes up on the Jolla blog or an existing one is updated, Dave will have put up a comment mentioning the refund within half an hour. Stealth bans were invented to deal with people exactly like Dave.

        • Hey man, I appreciate your comment, but we don’t ban anyone actually. It’s against the openness and transparency that we vouch for! The only banned comments on this blog are the spam comments that are from bots and you never get to see them because I hunt them down :D Dave is our friend just like everyone else is!

          • Never said that he should be banned, just that stealth bans were invented for prolific spammers like him.

  2. Finally a dream come true.
    Thank you very much guys and: KEEP ON SAILING!

    • Amazing!! Thank you!!

      • Hope you all at Jolla celebrated the start of SFOS X last night.
        I managed to install the software on my Xperia X and it is running quit perfect on it.
        Before I started I’ve made an upgrade of my Jolla C to and made a full phone backup on the SD-card.
        Unfortunately some data are missing in this backup, like contacts, email account, phone settings and ambiances.
        Can anybody confirm this issue?
        Are there some terminal commands to create a backup without using the Sailfish tool?
        Any help will be much appreciate. ;-)

        • on my side, I only failed to import contacts. The all.vcard was present in the bavkup archive but not used. I had to extract this file manually to the root of my sdcard and finaly import contacts from contact application settings

          • Thanks for your reply.
            In the meantime I’ve had a look on the TJC and there are a lot of such issues, but it always depending on the SFOS version.
            As for the contacts there are command line solutions, should be fixable. I’m afraid the phone settings are more difficult to restore.

        • I personally celebrated it by sleeping properly as I needed it since I could not get much of it before the launch, but it was a nice celebration ;)

          Alright so about the backups, unfortunately that is a known issue. Not everything gets backed up and we are going to improve that in the coming updates. Some stuff needs to be moved along manually. Sorry for the inconvenience caused by this issue.

  3. Great! Just bought one. What if I need Sailfish X on two or more devices?

    • Congratulations!

      If you need the paid features, you need as many licenses to as you have devices.

  4. Congratulations!
    I’ll be waiting when Sailfish X is purchasable from Brazil and other American countries.

    • Thank you! We are looking into expanding to other markets but unfortunately the American market is not something we would enter any time soon.

      • What about up here in Canada? What would keep you out of the Canadian Market? I want to give you my money…

        • Yeah, if they’d just sell to the Canadian market I could finally actually use SailfishOS on a device I carry with me. Kindof surprising to not—it’s not like with hardware, where there’s certification and shipping concerns.

    • Opera browser has a built in vpn.

      Menu – Settings – Privacy & Security – Enable VPN

      Choose either Germany or Holland

  5. Will there be any other payment options soon? I don’t own a credit card and am not planning on getting one in the near future…
    Why do you make it so difficult for me to buy your product?

    • Is a debit card also an unacceptable option or do you consider that a credit card too? Because just about everything sold on the internet, specially digital goods you can’t send with a paper invoice, is sold using credit/debit cards.

      • Depends on what you mean, when you say debit card, as to the best of my knowledge there are some differences in different countries.
        In Germany the MaestroCard that is always implemented alongside German girocards is probably the most widely used debit card system and I wouldn’t have any problem with that, but as far as I can see that’s not an option.

        As for other acceptable payment options… well, it depends…
        An often used type of transaction in Germany is the “Elektronisches Lastschriftverfahren” (ELV, to the best of my knowledge the english expression would be “direct debit”), however I do not know whether that would be feasible with international transactions.
        Another type I would agree with, would be a simple payment by bank transfer. I would just need to transfer the money to some jolla IBAN and everyone would be happy (wouldn’t mind, waiting a few days until the transactions has been checked, before I could download)… that of course could be made faster by using systems like the Swedish Klarna (which is supported in Germany through SOFORT AG, I don’t know about other countries).
        And then there are of course the obvious choices for online transactions like PayPal or Amazon Payments (and please spare me lectures about how “bad” they are, as if Visa or MasterCard were any better – if you don’t want ot use them, nobody forces you, but having a choice would be really nice).

        Until now, I have always found an alternative to credit card payment… and I have always found the alternatives better than either paying my bank additional fees just to own one of those or having to sign up to yet another institute to get one for free (which usually is not a credit card in the original sense of the word anyway).

        • Germany eh? That makes sense seeing how you’re commonly known to be 20 years behind the rest of europe in terms of electronic payments. I’ve had to deal with ordering parts from German companies and finding out that they only take cash upon delivery

          Seriously thou, setting up

          • Accidentally pressed “Submit Comment” when I was in the middle of writing the comment. Seeing how I can’t delete that or edit it, here’s the full comment:

            Germany eh? That makes sense seeing how you’re commonly known to be 20 years behind the rest of europe in terms of electronic payments. I’ve had to deal with ordering parts from German companies and how they only take bank transfers, which they’ve screwed for me up more than once, or cash upon delivery (even thou the delivery is in Finland).

            Seriously thou, unlike business-to-business transactions setting up traditional billing for consumers is a pretty major hassle and it’s pretty inconvenient compared to the usual credit/debit card option. As for Klarna, that’s for traditional retail use, not online stores. Not sure about Amazon Payments, but with PayPal you still need a credit/debit card to pay for things as cash transfers to PayPal accounts are only available in the U.S (as far as I’m aware).

            • Nope, PayPal in Germany uses the ELV payment method (that is, you have to give your bank account info and they will simply transfer the money from your bank account and pay in whatever way on the other side), so that would work brilliantly…
              And… I don’t understand the Klarna thing at all, as I have already used SOFORT banking for an online transaction once (and as I mentioned, they belong to Klarna).
              And just on a side note: The credit card system in and of itself is completetly outdated in my opinion.

              And I just had a funny thought: Jolla could just as well accept Bitcoin XD

        • Just to confim : no, direct debit does not work between countries.

          Said as a Swiss – where we have “LSV” (comming from the same German word) – which is not compatible with France’s “Authorisation de débit” just across the border.

          …bitcoins come as another idea that could work (There are a few payment processors working in Europe).
          But I don’t know if they have conditions (delayed payment, background checks) that Jolla cannot afford.

    • Hello,

      We are looking into expanding our payment options. Please stay tuned for that if you cannot obtain a credit card for your purchase. Thanks!

      • Thank you, that’s (almost) all I wanted to hear… would have been nice to get soome sort of time frame and maybe what other payment methods could be expected…
        In the mean time I tried using the credit card of a friend of mine, but that didn’t work, because reasons… (I got redirected to the bank and got a message saying that the card wasn’t available for online banking stuff, even though my friend calimed to have already used it online…)
        Anyway, thank you for your time and your work and I hope that I will soon enough be able to download SFX.

  6. Great job!!!

    But I was expecting something that directly flash Sailfish without running Android at all. Android is dirty ;-)

    • That is simply not possible as Android is the main OS of Sony Xperia X. You won’t give it any information though. Just go to your lock screen and that’s it!

  7. I ask, when can buy in China

    • You can use VPN and chose England, then you can purchase sailfish x, that was what did i do. I am living in Australia, but i got sailfish on my phone!!!!!!!!!!

  8. Sorry, not available in your country

    I’m in Italy and for what I know, it is still in EU :D

    • just because I don’t have italian dns, jolla thinks I’m not italian! but my ip address is italian!

      Then, if an indian use italian dns, does jolla think he is italian? LOL

      • That pretty much is how geo-tagging works I think :D You definitely need to have your DNS in Europe in order to be able to download it. If you are still experiencing such an issue, please write to us on Zendesk so we can help you out. ( ) Thanks!

  9. Hello

    Can I use Jolla on Sony Xperia XZ?

    • No, not at the moment. Wait for a community release (maybe).

    • Hello Mon,

      Xperia XZ is not yet supported. Please stay tuned as we plan to expand official support later on.

  10. I’m waiting for review videos to come online before buying (and also some demos of running usual Android apps such as WhatsApp), but very exciting! Congrats!

    • Thank you so much!

  11. fair Play Jolla. Well done. Should be some happy proud people in the Jolla office today. Looking forward to starting the install later tonight. Sean

    • Thank you Sean! Yes we indeed are proud of this product. We certainly hope that you enjoy your Sailfish X experience!

  12. Trying to download after payment, just got:

    403: Permission denied

    • Done. Everything works fine :)

      • This is amazing! Thank you for purchasing Sailfish X!

  13. Congratulations! I can’t wait to wipe Android off my X!

    • Thank you so much!

      We certainly hope that you enjoy your Sailfish X!

  14. This is not available in India yet?

    • Unfortunately not. We are only selling this product in EU, Switzerland and Norway at the moment while looking into expanding our market.

  15. WOW, Sailfish X is fantastic!!
    Thank you so much for all your hard work :-)

    • Thank you so much for using it!
      We hope that you will enjoy it as much as we did making it!

  16. Compact! Do the compact!

    • One more vote for the Sony Xperia X Compact. I already bought the Sailfish X (because you’re worth supporting) and don’t even have an Xperia X. I’m really waiting for the X Compact.

      Compact! Compact! Compact!

      • … or to be more specific:

        F5321! F5321! F5321!

    • Thank you both for your comments about the F5321 model. That is something that, as far as I know, our community is working on and we are looking into supporting it too. No promises are yet made but I am letting you know that we listen to our community carefully ;)

      • @James, F5121_Sailfish_X_edition is suppper!
        But I hope too for F5321_Sailfish_X_edition.
        Thanks for advance.

        • Thanks for your feedback! We will update you once we have more clear info about other devices.

      • Count me in. I’ll be buying Sailfish for Sony X Compact when it’s available.

        • I’ll get SailfishX in a heartbeat once F5321 or similar Compact model will be supported.
          It’d be perfect replacement for my ageing JP1

  17. Nice to see Sailfish X coming along.
    Question: Any chance to get payment options beside credit cards?

    • Thank you!

      We are looking into expanding the payment options at the moment. Nothing is yet promised but keep an eye out for possibly more available payment options!

  18. Quick and no problem. Thanks. Sailfish is gorgeous on the X screen.

    • Thank you so much, Ronan!

  19. Thanks for the hard work! Now to find me a Windows computer…

    • Thanks Jarno!

      If you wait a few days, we will come out with Linux instructions which potentially eliminates the need of a Windows system if you have your device fully updated to the latest version of Android before unlocking the bootloader.

  20. Congratulations! Mine should be up and running in an hour or so and I’m beyond excited! :)

    • This is amazing! We hope you are enjoying it as much as we enjoyed making it :)

  21. Can’t wait to get SailfishOS on my Xperia X :)

    I just a a few questions:
    If I buy a license will it be locked to my account or can I transfer (eg. in the event of selling my device)?
    If I buy a license but get a new phone can I then transfer it to the new phone? :)

    • Hello Louis!

      Thank you for your comment.
      The license is tied to your account, but is definitely transferable if you write to us on Zendesk before you sell your device so we can help you out. And yes, if you get a new phone, it is definitely possible to transfer Sailfish X to it as it is tied to your Jolla account.


      • Thanks James. Good to know.

        While the tap to wake-feature is possible unofficially via the terminal do you know why is not enabled by default?

        Are there still issues with this feature and battery drain?

        • You are welcome.

          Yes as far as I know there still are issues regarding that. I am not 100% certain though, there may be other issues as well.

  22. “Today, we are presenting you with installation instructions for Windows, but [...] we are working on making the instructions available for Linux and macOS later.”

    OK. Thank you Jolla… That was nice. But too many stabs in my back. Good buy and take care !

  23. Please help, what are the Sony devices supported by Jolla?

  24. Many many thanks to the Jolla team and it’s community developers. Great work. All works smooth and well. Photo/Video Camera, BT Call/Phonebook, syncing Caldav / Android support. All your promises working pretty good and…you keep the deadline. Thumbup! Have a nice Party for your success.

    • Thanks a million Noomad!

      This is a big milestone for us, the first installable Sailfish OS for our community officially supported by us! We are extremely happy that our hard work paid off and everything is working as it should. Enjoy your time with Sailfish X!

  25. Are there demo videos and camera sample pictures from the released version of Sailfish X?

    • I am also very curious about this

    • Quick and dirty pictures + video (weird weather here in paris) here:

      I did one edit on the picture “20171012_131214.jpg” to rotate the image.

      The video (90 deg rotated) and the other picture are without any modification, just transfered.

      Hope it helps.

      Resolution it at the best provided by software (i.e: 16Mpix setting)

    • There aren’t any released officially from us. But as you can see, the community is at work, providing you with samples ;)

  26. Has anyone tried to flash from linux using the script provided with the sailfishx image and tools?

  27. Hi!

    I am really looking forward to purchase, but I also do not own a credit card besides 2 business credit cards I am not allowed to use for private purposes.
    Why is it not possible to add other possibilities like PayPal?
    I could freak out that I waited for that long just to find out I am supposed to pay at least 60€/a for a reasonable credit card!

    Please do better!

    Best regards,


    • Hello Abeam.

      We apologise for the inconvenience caused by our payment methods. This currently is what our payment partner provides to us, but we are certainly looking into expanding the possibilities with more payment options available to our community.


      • Ok, I have ordered a free DBK Cash credit card. We will see with how much more patience I will need.

    • Hi, I think Emma tool just needs to update the software, in case you did not update OTA. In my case it was not necessary. Check if the build version matches with the suggested one(34.3.A.0.228 or higher).

    • Hi,

      You basically need to update your phone to the latest version of Android before flashing Sailfish OS. Emma tool shall help you out with that. Following its instructions essentially means that you should perform the update using Emma tool which is fairly simple procedure to follow through.

  28. Hi James, thanks for the blog and releasing the image for us to flash. I just wanted to ask if you had any more news about F5122 dual sim version of the Xperia X and its possible support?

    • in some one in the community got it working with the single sim flash, but only a single sim works, someone else said they were working on a hack so that hte sd card and second sim would work.
      there is a screen cap of 2 sim cartes.

      Sorry a quick search I can’t find it but I’ve been on the PC/phones for 14 hours now, going to bed.

    • I managed to make it working with dual sim (at least, one sim but I think it will work with a second one) using the method on maemo (

      It wouldn’t work at all without this little hack, but it consists only in changing 4 lines of text in the terminal while root :)

    • Hello Mariumsmssj!

      Thanks for your comment, I think you have already received pretty good replied from our helpful community. I don’t see the need for further details.

      • Thanks for your reply James, the community is great :) I was just curious if i should flash my F5122 right now with the image you have currently provided or wait for a possible F5122 specific image?

        • You are welcome! That is totally your call. I can’t promise you any date for the F5122 image (and if it ever happens officially or not) but if you are willing to take the risk for entering those command lines, I can’t stop you ;)

  29. Hi James
    Thanks for the big work of you and your team!
    Forget the blog for a day or or two and go for a beer or two! :)

    • Thank you so much!!

      I actually went for a nice few extra hours of sleep instead, I really did need it :D

  30. Hi James, What map application do you recommend for Sailfish X? Not an Android one, a true Sailfish app off course.

    • @Jolla, many thanks for Sailfish_X!!!

      @ronan35. You may try OSM Scout server + ModRana and/or PoorMaps from JollaStore or from

    • Hi Ronan,

      I personally recommend “Poormaps” from Jolla store. It can be inaccurate at times though.

  31. Great! It’s a real joy to experience Sailfish on this beautiful screen and with enough horsepower under the hood. I simply love it!

    • Thanks a lot, Ossi!

  32. Well,”There was a problem with your payement. Please try again later”. This is so frustrating. I can’t have this beautiful OS.
    I think you should add some more payement options please.

    • I tried again today and guess what… SUCCESSS!!!
      Thank you Jolla for keeping up the great work!
      I’m happy now, but I’ll be happier when my X will run SFOS.

      • THANK YOU!

        We hope you enjoy your experience with Sailfish X!
        Sorry about the payment issues you experienced. We are looking into expanding payment options.

  33. Congrats for this important milestone! We should appreciate and support Jolla’s and other similar companies work if we do not want to end having the same 2 operating systems for mobile devices out there ;) Waiting for my device to arrive so that I can install SailfishX.

    • Thank you so much for this!

      We can’t wait for you to install Sailfish X on your device!!

  34. Unlocking was bit tedious, but was ok after I consulted a well known video sharing service.

    • We are glad that you are running Sailfish X on your device! Sorry if the unlocking was tedious. We are preparing Linux instructions which shall improve on that!

      • They fixed the payment in Bulgaria

  35. There is problem with payment in Bulgaria.
    I’ve tried with VISA debit, MasterCard Debit and Visa GOLD. Please fix the site.

    • Hi,

      If you still are experiencing payment issues, please write to us on Zendesk ( ) so we can help you out with the technical details. We apologise if this has caused you any inconvenience.

    • They fixed the payment in Bulgaria

  36. Hello guys! Tell me please: does work bluetooth with android-apps on SFOS X. I use running watch by Polar and it need bluetooth for sync with application

    • Hi.

      Unfortunately Bluetooth does not work with Android applications.

      • I am able to pair my JBL Everest 700 bluetooth headset with Sailfish X and then play music through it with the official android Spotify app. But its probably just using some system sound output and not bluetooth directly

        • Yes that is the case. If the app itself needs Bluetooth, like an app to connect your Smartwatch to, or if your headphone has an Android equalizer app, then it will not work. But thanks for your feedback!

  37. I was hitting refresh all day yesterday.I think I bought it 5 minutes after it was released (and before the mail came in).I was pleasantly surprised by how smooth it was working.For me it was like the N9 which never arrived(or arrived too late anyway).Back in the days I was the proud owner of a Nokia N900 (having previously only bought Nokia phones) and was waiting for the N9 which kept getting delayed.In the end I got frustrated and went to the dark side(Android). Time to repent :)

    • Thank you for this comment!

      It is not really surprising how many people are joining us from the N9/N900 days! I myself am one of those people ;) We are very happy that it went smoothly for you and you are enjoying your experience with Sailfish X!

  38. I’m wondering about the wording here:
    “5. How long are the software updates running for me? A year starting from when?
    We offer updates and customer service for a year from the software delivery start, which is in October. ”

    Does this mean that someone buying 6 months from now will only get 6 months of costumer service? This sounds cracy, but that’s what it says. :P

    • Software updates will follow for at least a year from now. does not matter when you purchase the device. But please note that we say “at least a year” which also could mean that we will expand it. We won’t let you stranded of course.

  39. Disappointed that it was not made clear during the announcements over the last few months no mention was made regarding limited geographic availability. I now have a phone which is of little value to me. Any ETA for Australia? Thank you.

    • We apologise for this.

      We are looking into availability in other continents than Europe, but we can’t promise a timeframe yet. We already announced the availability during the month of August actually.

  40. Hi,
    I have a few questions.

    1: Is there a page/video showing the default native applications that are installed on the default image?

    2: Is there a music player? 32GB is too small for my music, is the SD card fully supported?

    3: What is the state of BT support for headphones/speakers?

    4: I can’t seem to find a 5121 here in Thailand :( only 5122s.

    5: Is it correct that the 5121 must have never been carrier locked? ie. Unlocked from new?

    6: Where is the “unsupported hardware features” list?

    My N9 is on its last legs, so I am willing to throw some money at this for something different.

    • Hello,

      I’ll go straight to your questions:

      1. There is no video at the moment, but every app that is available on Jolla store is install-able on the Xperia X.

      2. There is a music player, of course! You can use SD cards as well.

      3. It most probably works, depending on your headphone/speaker. Some systems may not be supported but it’s hard to tell which is which at the moment.

      4. F5122 is not officially supported. There has been community members trying it out and succeeding.

      5. I can’t comment on that as it is not our product.

      6. There are only a few. Fingerprint scanner and a few sensors. All of which will at some point be supported.

      • Thanks for taking the time to respond.

        I have, subsequent to my original post, read about community hacks for the 5122. I will go this route and hope for the best!

  41. Got my Xperia X with sailfish X.Did not expect bluetooth working :-) .Just one suggestion: I spent 2 hrs on windows to unlock the bootloader, downloading GB and GB of things. Tired, turned on my debian PC, installed fastboot and in 2 mins bootloader was unlocked.

    • Thanks for your comment!

      Yes we are aware of the potential issues with unlocking the bootloader on Windows. We are preparing a full Linux instruction as well to provide potentially better experience to our community.

  42. Amazing!The wait is over!

    • It is indeed! We hope you are enjoying Sailfish X!

      • Wonderful. Fast. Stable. I love this shit! :)
        Thank you James and thanks your colleagues at Jolla, who made this possible….

  43. Just dropping word to say I’m loving Sailfish X. The Android apps are more integrated/reliable than ever, and everything else is just as smooth as on my old Jolla phone. But with some nice hardware upgrades. Also, my bluetooth headphones are working fine.

    There are a lot of Sony/Android hoops, but none of that is on you. All in all, great work, thank you.

    • Thank you for this comment and your feedback! We are glad that everything is working as it should, since we really put a lot of blood and sweat into this over the past weeks to get everything to working condition. Hope you can enjoy it as much as we are enjoying our time with it. Oh and expect everything to only get better with each update of course!

  44. If buy a copy support your xprogram. Do you promise to add one extra refund to someone in October? will the sale of Xperia license boost the number of refund in October?

    • Dave, I’m sorry but it does not work like that. I understand your intention for this but these are kinda unrelated programs. Plus, we are not really making that much on top of Sailfish X sales. What you are paying is mostly going to license fees and other costs that this case carries. We are more than happy to receive support, but can’t really trade it like this. Let the refund program be refund program on its own.

      • Ok. Sounds reasonable. At least I tried to help. We just have to sit back and relax while you do your thing.

        • Thanks for the offer, Dave. By the way, if you use your tablet refund voucher and let go of the rest of your refund, there will be a big chance for another person to get their refund earlier… but I assume that’s not really what you meant, was it? :D

          • that is exactly what I meant. cant care less about the money.

  45. oh. great. just creditcard payment.
    brilliant, jolla.

    • Hello Dominik.

      We apologise if this has caused you any inconvenience. We are looking into expanding our payment options as we speak. But this is currently what is provided to us by our payment partner.

      • It’s just a little bit frustrating.
        I guess i’ll find somebody, who has one of the accepted cards.
        In germany, ceditcards are probably one of the or even THE less used payment option/s.
        In statistics, which i googled a few minutes ago (no joke!, i wanted to know that), creditcards make 0,1% of all non-cash payments the whole year 2015….
        just to give you an idea. :D

        • Oh wow, that is a very interesting insight actually. Thanks for that! I’ll forward this message with your information to the team.

        • @DeZett: Do these statistics focus on online business or do they include all kinds of non-cash payments, like paying with Maestro in a shop? The latter would make it 100% useless in our current context. Jolla does not operate a gas station in Köln where people pay for a Twix and a Coke with Maestro NFC.

          What we’re looking for here is online trade. And I don’t know any online shop – German or not – that doesn’t have credit cards as primary payment option.

          For example, the Android API (and with that, Android apps) offers what? Paypal and credit cards. It’s hard to believe that customers don’t use payment options in their Android apps.


            -> Umsatzanteil gesamt.

            The question is not, how many shops offer it as an option. The point is, as long as they have an alternative, germans don’t use creditcards, even IF they own one (mostly as some kind of giveaway/present by their bank due to contract changings to their account).
            Any further discussions about the reasons for their ongoing promotion tend to be quite political and don’t belong here, i would say.

            • @DeZett Very interesting statistics, thanks for the link. However, as they don’t focus on online trade but on non-cash payment in general, it’s not really relevant in the context of an online shop.

  46. Due to a lack of 5121 here, I will need to source one somewhere else. I will be in the US shortly. Is the US version of the phone the same as the Euro version? (ie. will Sailfish work on it?) Or do I need to wait until I get to Europe again at Christmas?

    Also, what is the issue with the 5222. I don’t care if the second SIM doesn’t work, as long as the primary works.

    • As long as you have F5121, it doesn’t matter where you get it. Just make sure it is carrier unlocked and the bootloader is unlockable and you are set. Please remember to download the software before you leave for US since it is unavailable to download over there.

    • I am running SFOSX on 5122 with dual sim. I have no experiences with two sims yet, I must cut second sim to nano, but it seems to work. :)

  47. Installed it and very pleased.
    Now discovering again all the posibilities

    • That’s fantastic!

  48. Been there, done that! Thank you, Jolla folks!

    • Thank you, Jani!

  49. Bit of a nightmare to flash but got there eventually.
    First impression was quite good but after playing around with it their are a few problems. Pulley down to answer phone doesn’t always work. White blobs to go backwards and forwards through the screens seems a bit hit and miss. Although bluetooth says it is connected to my watch (Pebble2) non of the apps will connect. Installed Tweetian and Sailbook both of which seem jerky in operation. F-Droid seems to work OK once I turned on start at bootup. Fennec (Firefox clone) work OK. OSM Scout maps is much better than on Jolla 1 and picks up location quickly.

    • Sounds about right I guess. Don’t know who the come up with a installation guide like that. :D

    • Sorry to hear that, Dave(115200), we are always improving the instructions. Today we added more improvements from community feedback.

    • dave115200 Can you explain how you unlocked your phone? I really stuck here. I have the correct phone and have everything as should be but sony instructions are messed up. Cheers Sean.

  50. How long is the voucher for the tablet backers valid to be converted to a Sailfish X license? Are there plans that to voucher could be used for further things (e.g. buy more support or licenses for additional devices?)

    • There actually isn’t a real time limit as long as we are selling this software, and it’s not a limited edition software so you can use it whenever you like. However, you can most likely not use this voucher for any other program if/when we offer it. If it is still in the context of Sailfish X (though for other devices) that is a different case. We shall however most likely issue you another voucher. It is yet to be decided.

  51. Have been using Sailfish on a Nexus5 as my daily driver for the last few years. Flashed SailfishX on my new XperiaX yesterday without any issues. Nice to finally have a supported device with android support. Love the clean interface and native support for CalDAV, CardDAV, XMPP and OpenVPN!

    Thanks for all your hard work!!

    • Thanks a million for your amazing feedback!!

  52. Posting from sailfish x!

    Painless install, and it looks stunning. Congrats jolla!

    • Thanks a lot!!

    • Painless :( lucky you

  53. It runs nicely. I’m happy, that I can replace my Jolla1 from now on. Thank you very much!
    The instructions need more information about the fastboot-stuff. If do exactly what is written there, it wont work. You need to get the information from more than one part of tjc to get it work.

    • Thanks for your feedback Matthias! What was it that gave you an issue?

      • I think most people having issue with step four and not realizing that they can use Fastboot provided rather than download all that shit :D

    • If you mean the part where you have to copy the usb driver to the android sdk etc.. folder? Gave me also some puzzling.
      Had also some struggle with fastboot. So the tutorial said to enter “fastboot devices” which didn’t work. Got a big error,and suggestion to change it to “.\fastboot devices” which worked and also the next line to unlock had to be preceeded by .\ .At first i was withholding but nevertheless followed that instruction. But that’s more Sony’s part of the tutorial.

  54. Smooth installation. Double-tap needed some extra tapping with mce-tools :)

    • Awesome to hear!

      Just remember that enabling double-tap can introduce some bugs such as battery life drain and touch screen unresponsiveness at times. It’s really hit or miss, that’s why it was disabled. Hopefully it works well for you!

  55. James, where will you announce the comming expansion of payment options?
    Jolla’s current choice of payment service provider, which seem to be using …secure access and verified by.., this blocks payment access for some. Please provide working alternatives soon, thanks.

    • Hi,

      We are working on that. I unfortunately don’t have a timeline dedicated to it yet but as soon as we possibly can. Sorry for the inconvenience caused by our payment methods.

  56. wondering if anybody had problems installing Sailfish X. I cant seem to get the bootloader unlocked. All the jolla instructions are 100% perfect until
    4. Unlock the bootloader

    4.1 Instructions for the unlocking process can be found on the Sony Open Devices website.

    where is all falls apart. is there anybody able to assist. I posted a question on
    If anybody can help Id really appreciate it.
    Cheers Sean

    • Can anybody help unlocking the phone with a Mac. I cant get it to work via windows :( Sony instructions don’t seem to be accurate

      • What exactly is the error code after the “fastboot” command?
        I’ve used a Linux laptop for the unlocking process without any issues.

        • Hi maennlein. There is no error message. That’s the problem. Can the phone be unlocked by Linux / mac. this windows method doesn’t work. If anybody can help that would be great.

    • Sean, thanks for your feedback. We have now improved #4 a little bit, does that help you?

      • Cheers James. Ill have a look after work.

      • Yes that’s helpful thank. But you should make it even more detailed for less experimented users, like your #2 which is well detailed. What I would put:

        - skip chapter “A”, instead, download the latest platform-tools and unzip it
        - follow chapter “B”, except point 3.a, as you already done this in chapter 2. For point 4, go in the platform-tools directory that you’ve unzipped above

        Sony should really update their tutorial!

        • Hi Sthocs.
          I have tried to download this file and extract on 2 Windows 7 PC’s. I get the same error while extracting on both computers.The file downloads fine but wont extract.

          An unexpected error is keeping you from copying the file. If you continue to receive this error,
          you can use the error code to search for help with this problem.
          Error: 0×80010135: Path too long

          The files are being downloaded to the daownload folder. Nothing has been changed from the download.

          • Oh so the issue is that you can’t unzip the zip? Well, if you’ve downloaded it in the Downloads directory, I don’t see why the path would be too long.

            Did you try with a real tool like 7zip?
            Are you able to unzip other zip files correctly?

            • Hi Sthocs. I have finally managed to get these unzipped. Sont Instructions:
              1 Turn Off Xperia X – Done
              2 Connect a USB Cable to your computer – Done
              3 Connect to PC while holding the Volume up botton – Done (blue light appear beside camera)
              3a Ignored.
              4. When device is connected open command window on your computer and go to the platforms tool folder – How do I go about doing this? I have the files saved in a “Jolla” folder on my desktop.

              • Update: Command line figured out thanks to Startpage :)
                I open the command (cmd)
                and copy over the command Fastboot devices and surprise surprise I get an error
                fastboot is not recognised as an internal or external command operation program or batch file.

              • Ok so you see the file fastboot.exe in the Jolla folder on your desktop ?
                So, when you are in cmd, to change the directory you must type “cd [target_folder]“. E.g in your case:

                cd C:\Users\your_username\Desktop\Jolla

                • Hi Sthocs
                  Just to clarify. Lat night when I did this I had the cmd tool pointing at
                  cd C:\Users\your_username\Desktop\Jolla\platform-tool but that it. I was not directing it specifically to fastboot.exe. I have attempted the same again just now pointing it to the folder “Platform Tools and not to the fastboot.exe file –> same error as before

                  • Hi seannyboy. If you are in a cmd, in the platform-tools folder (where there is the fastboot.exe file), and enter the command “fastboot”, it will for sure do something else than an error.
                    (From cmd you can see what is in the current folder with the command “dir”)

                    • Hi Sthocs. Good news and bad news. I found the directory through CMD. Typed in fastboot devices It found a device CB512E…. Fastboot (looking good so far)
                      Then I tried fastboot -i 0x0fce oem unlock 0xFB4xxxxxxx
                      OKAY [0.250s]
                      Finished. total time: 0.250s
                      (I assumed this was it completed. So I went back to the Jolla instruction again to follow chapter 5 (done) and the 6. 6.1 to 6.5. 6.6 sounds straighforward. double click flash-on-windows.
                      Error: This device has not been unlocked for flashing.
                      I then tried the unlocking process again.Failed (Surely this indicates its unlocked. (when I turn the device on i get a message warning me the device is not safe as it has been unlocked. so after booting into Android I then turned the device off again and started chapter 6 again. I got the same error. so is this unlocked or is there another problem. cheers Sean

                    • Hey great, you’re almost there, I think you just need to complete the setup of Android before doing chapter 6.

                    • Update: I have connected to EMMA many times and updated the device 8 times (so far) I am now on build version 34.0.A.1.277 when I connect to my PC with the vol up button i get this error when using the flash-on-windows.bat file. “this devise has not been unlocked for flashing” BUT….. when I reboot the devise I get a message saying device unlocked and is unsafe. and the fact it connects to EMMA indicates its unlocked. Im now at this for 3 hours and stuck. please advise :) .. By the way formal jolla instructions need to be completely updated.

                    • You need to be on version 34.3.A.0.228 or higher, that’s clearly stated in Jolla’s instructions.

                    • Complete the android setup? I have switched it on and done basic setup (skipping most settigs). Turned up devloper mode / use debugging. And thats really it. Have I missed anything

                • Hi Sthocs I appreciate the version needs to be at 34.3.A.0.228 or higher. I have been connecting to EMMA many times today. Connect the device while holding the Vol down button. EMMA picks up the device immediately and offers one update at a time. Hoever it seems to be offering the same update all day. My build number has not change all day my software verson has also not changed. EMMA show this information for each download.
                  Running F5121 34.0.A.1.277 customised NOBA 1302 – 3140 R7A user-live COM
                  Software 1300 – 4911 34.0.A.1.277
                  Customisation CDF 1302 – 3140 R7A
                  Can somebody please advise how I can get the update required to bring this to the correct build version.

                  • Problem solved. Seems EMMA didnt like the PC I was using.
                    I now have the system up at the required build level 34.3.A.0.228. But what should be the home stretch turned out to be a small problem
                    “The devise has not been unlocked for flashing” How can this be. It is unlocked I get a message when I power the device on telling me it is unlocked and insecure. Any Advise?

                    • Did you do what I said yesterday, before following chapter 6?

                  • Oh ok, then if you followed all the other steps, I don’t know what’s wrong sorry :( . Do you see that it’s unlocked in the Configuration menu? (by typing *#*#7378423#*#* on the dialpad)

                    • Rooting Status: Bootloader Unlocked: Yes
                      HW Config Ref: HWC_Loire_Com_009
                      Remote Lock State: Not Lockable
                      Security Config: Live.

                      This should be the final step was hoping this would be long done by now

                    • Just a though. The PC Im using is a work Win 7 laptop. Is it possible there is some kind of lock down on the PC that is detecting this as a security threat and not allowing it to proceed?

      • Hi James. Update in #4 helps a lot but not 100%. If part A (Sony Document) is invalid as it was covered in detail on the Jolla instructions “Install the fastboot driver” Then we move to part B “Connect to Fastboot” “a. Windows users: When asked for a driver, open the Devices and Printers directory, click on the fastboot driver and press Update ==> Is this not what we did earlier with the Jolla instructions?
        Browse and point towards the location of the new android_winbus.inf file ==> How?
        4. When your device is connected, open a command window on your computer and go to the platform-tools folder within the Android SDK folder. ==> Is this asking to access a program I dont seem to be able to access this, although I accept I may be doing this wrong.

        fastboot devices ==> Command not found

        This is a real learning curve for me and loving it. But cant wait to have SF on my sony phone. Any help you can offer will be GREAT :)

        • Hi James
          Can I ask the jolla team to re write step 4 without refering people to the Sony developer site. This site makes the assumption you are a developer and know in detail what you are doing however from my perspective I am not a developer just a Jolla / Sailfish OS fan and want to continue using it. Can you please post step by step instructions on how to do step 4 (with screen shots if possible) All other Jolla notes are perfectly written for the non techys in the community but sony’s information is not so clear cut. Please help as I really want to get my Sony Xperia X up and running with this excellent OS.
          Slan anois – Sean

        • Did you see my comment just above? Let us know what is not clear so we can help.

          • Hi Sthocs. I had a look at this last night and couldn’t get it to work. But Ill try again later today.

            These sony instructions are really not useful at all. Sean

  57. Excellent advice rfa, your suggestion for using Opera browser, with VPN activated, worked flawlessly. (I have paid for and downloaded Sailfish X OS.) Southern Hemisphere recipient.

  58. Great news!
    One question; can I cumulate my developer community discount voucher with my Jolla Tablet voucher?

    • Hi,

      No unfortunately vouchers cannot be combined.

  59. I had some problems installing SFX but after some trial and horror I managed to solve them and set Sailfish successfully up. The key was reading the instructions CAREFULLY, understanding them and doing exactly as the guide says. Some problems were caused by my Windows which is in Finnish language so the menus/selection texts differ from the guide. Getting the right choices in points 2.3 —2.16 in installing the correct Windows drivers was the key to success. The rest was easy and straightforward.

    • Hi klemolap. I have gone through the Jolla steps 1 by 1 and as you said reading it CAREFULLY and slowly it all makes perfect sense. The jolla instructions are well written. Section 4 though / Sonys instructions is where it goes wrong.

        • nevermind, new instructions on Jolla’s site

        • Hi fstrahlm. I agree of all the youtube videos out there this on is one of the better ones. But still didnt work for me. I followed her instructions to the letter. Went to the “Get just the command line tools” section downloaded the windows file “” unzipped it and got a file call “tools” no installer file inside but the video shows an installer file called Installer XXXXX for windows. In what I downloaded this file does not exist.

    • Thank you for your feedback! We have now made slight improvements to the overall instructions page.

  60. The installation instructions say to ensure the the Android OS is up to date with a build number of 34.3.A.0.228 or later. My Xperia says it is up to date but has a build number of 34.3.A.0.194.

    Is the only way to get 34.3.A.0.228 by unlocking the bootloader and updating using Emma?

    • Hi Alan,

      If your phone is not updating further than then version you mentioned, you would need the Emma tool in order to properly update it to the latest version.

      • Am I right in saying Emma is just to update to the latest version? If his was done manually already can I assume EMMA is not needed?

        • Yes, that is the impression I got as well. I took a quick glance over the windows batch script that does the actual install. Looks to me like the same could easily be done manually from a Linux system. From a quick glance I think it just runs some tools that come with the Android SDK, so if you have that installed under Linux, you should be able to reproduce the process.

  61. Hello Seannyboy,
    In step I think I just did:
    -I first updated the Android to 34.3.A.0.228
    -connect the phone with USB, pressing volume up and wait for the blue LED
    -go to the Sailfish installation folder in win command prompt, you should find fastboot.exe there
    -enter “.\fastboot devices” should show your phone
    -enter the command “.\fastboot -i 0x0fce oem unlock 0x7BD05DF034E01AB2″ from the Sony instructions just as it is on their website. The unlock code is not unique to each device or at least I got the same unlock code which is in the instructions
    -wait a while for reply from fastboot and continue with step 5, no Emma tool needed for the unlocking or flashing
    remember, trial and horror …

    • Yes the unlock code is unique. As explained on the page, the instruction is generated with your unlock code: “WARNING! The command below contains your unlock key.”

  62. Thank you, guys! Love my sfX, finally can retire my N9.

    • Thanks so much! We are glad that you’re enjoying it! Your N9 deserves a long vacation!

  63. At booting there is that “your device has been unlocked…”, is it possible to get away of it and how. Not much annoyance, but just thought. Thanks anyway.

    • Are you kidding! That’s my favourite bit :)

      • Beethoven: I see that you like to live dangerously ;)

    • Hi, currently there is no way to get rid of that as it is a requirement by Sony if you have an unlocked bootloader.

  64. It is pleasure to have SailfisOS on X.

  65. Dear Jolla team,
    for a long time i’ve been observing your posts and progresses you’ve made. I was worried for a long time if you could manage to deliver sailfish to the ‘masses’ and thus giving others the opportunity to enjoy this os. I was worried you would share the same faith with firefox os and ubuntu phone.

    finally I am glad to see that you have mastered it. With sailfish x you gave many people the chance to buy/use their sony device and put sailfish on it.

    I’m proudly writing now from sailfish X and enjoy it like I enjoyed my nokia 9000 in the past.

    I finally can start developing some ideas/apps for this platform that i have since some time and I will massively recommend you to friends and colleagues.

    I’m happy having donated the rest to you from the tablet refund.

    well done, keep up that path and sail on!

    • Thanks Daniyal for this comment.

      We still have a long way to go, but we also think that this is the correct path for us to take. Thank you so much for your support and kind words!

  66. I never thought this day would come but I’m completely discouraged. The complaints here about vagueness back when the tablet mess was unfolding were completely unfair to Jolla because publicly criticizing a supplier who was already uncooperative and possibly unethical was going to make a bad situation even worse. Everybody should have understood that. Now however, as a Canadian, all I know is that you would apparently like to sell the X software here but we’ll see. I can not imagine what the obstacles are nor why they need to be secret. I’ve bought things from every continent online with my credit card with never any difficulty. This atmosphere of mystery doesn’t make sense to me and it’s hard to maintain faith in a company that does things that seem a little crazy. Honestly, I’ve given up and I’m very sad and disappointed.

    • I can understand your frustrations as I would feel the same way.
      I was thinking about this the other day and it can’t be about payments…my personal OPINION is that Europe is the test bed to see how everything pans out. If things go well then eventually N, S America and Asia will open up.
      I’ve waited 4 yrs for a Sailfish device…your time will come.

      • For out of Eurozone purchasers, a simple solution is to use an Opera browser, activate VPN, and select an appropriate virtual location. Purchasing and downloading Sailfish X, is then straight forward.

    • I’m sure a company – any company – would prefer to sell more of its products. And I’m sure the handful of developers at Jolla who got this working would also like their hard work to be useful. We don’t know what goes on in backrooms in corporate meetings with a cabal of lawyers present. It might very well be that beyond the limitations of being a small company and having limited resources, Jolla itself doesn’t get to choose all of the conditions surrounding suppliers and legal requirements. I’m not saying you’re not entitled to feel some frustration, but I think there are some even at Jolla who share that frustration.

  67. Sthocs, looks like I didn’t read the instructions CAREFULLY. I totally missed that warning.

  68. Got it working last night! Downgraded, got keys out (I think), upgraded again OTA, flashed Sailfish X and rebooted. No Windows needed.

    Exchange supported and text prediction didn’t install properly, some problem with the store last night?

    Moved my btrfs formatted memory card from Jolla 1 to Xperia X, doesn’t work. I think btrfs is not compiled into the kernel, I don’t see it in /proc/filesystems. There does seem to be f2fs. Any official word on missing btrfs or should we rely on f2fs being supported?

    Apart from those issues, the system feels pretty snappy and seems stable so far. Good job!

    • Thanks for your feedback!

      We might have experienced a rather momentary issue with the store last night but nothing major. And yes, btrfs should technically not work with this release.

  69. So I finally installed Sailfish on the Xperia X last night. So everyone knows, I did the whole thing via linux without any hassles or issues. HOWEVER, you should be comfortable with using the command line and have understanding of what you’re reading when the shell outputs messages.
    This is my first taste of Sailfish on any device…I used the predecessor of Sailfish, Harmattan, and I must say I’m very, very pleased with what I’m seeing. Sailfish is such a refreshing change from IOS and Android. The only thing that ever came close was BB OS10.
    Just wanted to say thanks to the Jolla team and Sailfish devs…you’ve done a fantastic job and the wait has been more than worth it.

    • And we would like to say thanks to you for choosing Sailfish while being very happy that you are satisfied with what you are seeing!

  70. Oh no! It could have been done on a Linux system? Really? I hardly cracked up with that Win mess, though it worked in the end.

    I’m really happy now. Feel like an adult smartphone user again. Even bluetooth is working like a charm for my issues (never expected anything else).

    Thx guys!

    • Adult smartphone user you are! :D

  71. Hey James and Jolla Team, good job and congratulations on release a new Sailfish on new devices, personally I really hope that it will eventually release on other than Sony devices, as it is really difficult to bought a second hand Xperia X device on my country. I am a fans of Jolla since it first release, I tried iOS, Pure/Stock Android, Windows 10 Mobile, BlackBerry 10 and even Tizen, which none is my liking, really hope one day I can get another Sailfish OS phone in hand again. :D

    • Thank you Arthur!

      We definitely are planning some kind of expansion on this program. Details are not yet concrete therefore nothing can be revealed but keep your eyes peeled here so we can update you as soon as we have something to announce :)

  72. Glad noticing that the flashing is a success. I have to wait for an easy instruction for flashing with Mac/Linux. Hope it will come soon, because the pictures that my Jolla 1 produces are of a low quality and the speaker of this Jolla is really bad.

    • If you haven’t unlocked your boot loader, you can upgrade “OTA” – just keep checking for updates and apply all of them. The Emma tool just allows you to jump straight to the latest Android version; you don’t need it if you can update to the latest Android version the regular way.

      I downgraded and extracted my DRM keys, but I’m not sure it’s even possible to restore them so you probably shouldn’t even bother. It’s a lot simpler if you don’t.

      Once you have the latest version of Android, just follow the official instructions, but run the equivalent Linux commands instead. Skip the whole FastBoot drivers part, that’s for Windows. Install the Android tools for Linux (there are packages in Debian and Arch Linux at least). Unlock the bootloader with fastboot, extract the SailfishX zip, add that Sony AOSP blob to the same directory, then run the flash script included in the Jolla package. You probably need root access.

      This was also pretty helpful:

      • Thank you. But I have unlocked the bootloader already. Took me some effort. DRM also removed. My Xperia is just waiting for an easy instruction with Mac/Linux. I am not a developer and perhaps twice or even three times the age of most people here.
        I certainly will have a look at the link you suggested.

        • Have you flashed your Xperia yet? If you haven’t, respond here and I’ll do a short writeup on how to flash and install Sailfish via linux.

          • No Desmo, I have a Mac and so have all my friends. I could install Linux with or without virtual box. But I haven’t the courage to experiment without a good directory. But if you know a proper way to flash it It would be nice to share it here, because I am sure that more people are waiting for it. Thanks.

  73. After getting the boot loader unlocked the rest was easy.

    I had started preparing to install Linux as dual boot on my laptop. I didn’t bother but in the end. Installing Linux would probably would have been easier and quicker than using the Windows process outlined on the Sony site.

    At the moment I’m still setting the phone up. So far I’ve set up my email accounts and transferred my contacts from my Jolla C via Bluetooth.

    Next is to get all the Apps I have on the Jolla C onto the Xperia. The App I use very regularly is Here (WeG0). I can see it in the Store on the Jolla C but I cannot see it on the Xperia. WHAT’S HAPPENED????? I really need this otherwise the Xperia becomes limited in it’s use to me.

    One nice surprise is the Sony cover still works in the respect opening and closing the cover wakes and sleeps the phone.

    I’m really missing the double tap to wake up. I guess I’ve got so used to using it, my old N9, Jolla C and Nokia N1 tablet all do it.

    So far it looks good with the exception of not having Here Maps.

    • I dont know of these apps, but i downloaded one from net with .apk and transferred it to phone download. And with file browser went there and click that .apk file and pull from above out “install”. It works fine, some features may require to boot to get them work. I have no idea if this is secure, so if you try it, please at your own risk. Dont know how gps works. Im novice. Maybe someone can tell more, if it could be found on some store.

    • Hi Alan,

      HERE WeGo:
      I have downloaded HERE WeGo (2.0.11709) via (use this app for almost all Android stuff). However: I still need to verify whether this version is working on X, since on C we had to downgrade to 2.0.11424). Let’s see how it goes this afternoon.

      Double tap:
      There are many more howtows’ on TJC. Just search for “double tap”-

      Works perfectly ;)

      • I too downloaded it from the apkstore, but it doesn”t work anymore on my Jolla.

    • Here Wego does not work anymore on my Jolla since the latest update of Here. So it is probably not due to the flashing that you don’t see it on your Xperia. You could try Scout, the openstreetmap satnav instead.

  74. i made it! could install the sailfish x on the xperia. it looks good so far. nearly everything seems to be working (my bluetooth headset is not recognized, but i keep hoping:)).

    the flashing with linux posed some problems since i didn’t upgrade the phone’s android to version 34.3.A.0.228. but i finally worked that out too.

    so thanks a lot, jollistas! that is really good work. far better hardware than the jolla 1 with sailfish-os experience. congratulations!

    • We are happy that you made it! Too bad that your BT headset isn’t recognised… I think you are the first case of problem with this. But unfortunately there is not promise for a fix any time soon as we have repeatedly said that BT is not an officially supported component by Jolla yet.

      We hope you enjoy your experience on Sailfish X otherwise!!

  75. Hi james. It’s the 15th today? time for the monthly refund mails. I can also inform you that I backed sail x in the hops that this will get 50 dollar to some backer. Still waiting for my last piece of cake. Installation was easy but how you can charge money for an installation is beyond me. sail x is fast than on jPhone 1. But to many services isn’t working or completely missing. try to scroll to the last comment in this page takes forever with snailfish an many pages simply not work in the browser. But in the end, happy to see you sell something that could potentially speed up the refunds.

    • Hi Dave, we are on it. First of all, yesterday was Sunday and I personally was taking a well-deserved rest. Secondly, we will send those emails out as soon as we are ready to pay out the money. It will happen shortly and we will update you.

      Thirdly, what we are charging you is not really for installation, we (Jolla) are hardly making any profit from the sales of Sailfish X. What you are paying is actually mostly the license fees for Alien Dalvik, Predictive Text input and Microsoft Exchange.

      • some how it must affect the refund since jolla have a bunch of many for different project. anyhow. Regarding the exchange. Do you have any knoledge at jolla how exchange works. some use cases like respond to meeting request. accept/tentative/reject since this isnt working. exchange integration is basically useless since you cant work with it. can I suggests that jolla looking at the feature provided and asking what is minimal juse cases to be able ro work with a feature, like exchenge.

        • Please leave your suggestions on

          • did that once. Its a waste of time. just want to highlight the importance about how geatures are used in real life. this was just a small example how exchenge is unusble for many businessusers which are likely the onlyones that actually wants/forces to use exchange.

  76. Thank you guys so much for making this happen. You can’t imagine how great it felt to finally wipe that filthy Android off my phone and watch it boot a clean, sane and usable operating system for the first time. 4th day of Sailfish X now and it just feels beautiful. It actually works better than promised, the performance is great, the FHD display is just gorgeus, and I finally have enough RAM to run everything I need. Best of luck to the company. You guys are giving me back some piece of mind.

    • Thank you for this comment!

      We are more than glad that you are satisfied with your OS and how it performs. We certainly share the same opinions as you. Hopefully more things will work properly after each update!

  77. no paypal? common’ jolla – can’t be serious.


    • Hi,

      Sorry for the inconvenience, but we are trying to add the possibility of having more payment methods in place.This is currently what is provided by our payment partner.

    • Paypal is easy, but it’s also a bad boy, so I can imagine Jolla does not want to work with it.

  78. Hey guys please help. I want to buy Sony Xperia XA1, will I be able to flash it with Sailfish or i need only Xperia X (not the XA, XA1, etc) ?

    • Hi,

      The only officially supported device currently is the Sony Xperia X (F5121).

  79. Hi,

    I had a jolla 1 from the beginning and of course the “first one” other half. Is there a way to install the first one theme on sailfish x ?

    • Hi,

      Thank you for being with us and supporting us for so long! Unfortunately that is not officially possible as that ambiance was made only for “The First One” other half which made it special.

  80. Yesterday, I finally installed Sailfish on my Xperia X. The installation took quite some time but all went well. It is absolutely amasing to run Sailfish on the Xperia! The performance of Sailfish on an up-to-date device is awesome, the display is stunning. It seems you are more than back on track, congrats to the team!

    • Thank you so much for this comment! Our team is grateful!

  81. When porting Sailfish X on Sony Mobile Experia X Compact ?

    • Hi,

      Please stay tuned for possible future announcements regarding support for other devices. Thanks!

  82. When porting Sailfish Z on Sony Mobile Experia Z Compact ?

  83. Any timescale for bluetooth, FM radio, full camera resolution and NFC fixes?

    • Hello Dave,

      As for Bluetooth, we have not yet had any complaints regarding connectivity issues. So it should be pretty safe for almost anyone. Unless you have an accessory which won’t work with the current software stack. That is hard to tell.

      As for the rest of your question, there is not word yet, but we will update you as soon as we have something to announce!

      • Well it won’t connect to my Pebble2 watch and my lenovo X201i laptop. Says it’s connected but have tried two apps to connect watch and they don’t work. Can’t transfer files to my laptop.

        • usb cable???
          In Openrepos I count 4 apps that are for the Pebble family.

          • I understand that the Pebble apps are a bit flaky but can’t see why file transfers to laptop not working. Will dig out my BT keyboard and see if that works.

  84. It was not easy, but after 2 hours work I finally have Sailfish X running… and it is absolutely gorgeous! Now happy and smiling :)

  85. Does Sailfish X have Aegis-like restrictions on updating system components?

    I am holding off on my order in anticipation of some Mer (and Sailfish) package updates, but I won’t wait if I can package and install git master of wpa_supplicant today.

    Like many others I am over Android vendors failing to release critical security updates on time, and preventing me from patching my own devices while waiting. I would love to switch to a mobile OS which lets me keep my device secure (even if that means dealing with anything I break myself).

  86. Hey James, now the Sailfish X is out and your new software shop system is up and running – let’s get back to my suggestion for a official FairFish image ;-) – @mal seems to get near a new release with the new kernel and basen on the latest Sailfish for his community port – wouldn’t it be great to release a fully working image for the Fairphone2 including the propriety stuff through Jolla Store just a month after the release of Sailfish X – I still didn’t download my purchased Sailfish X image because in case I can get an official FairFish soon I would sell the Xperia and keep going with my Jolla1 for a few more weeks …

  87. I’m going to install sailfish x. The cover I have on my own. My Jolla 1 has come to the forefront, I’m looking for a new experience with xperia x. Thank you very much.

    • I am apologize for my English.

  88. Sailfish X Bluetooth, does not work with Volvo. Otherwise x works fine.

    • Seems like that is not in any case.
      In my 2014er XC70 it works better than the Jolla C version.
      I don’t wonder about both things are coming from the north. ;-)

      BTW: Congrats to the Jolla team for the unbelievable long lasting battery life.
      This and of course the perfect display one of the highlights so far.

      • Works on my 2005 S60R as well (3rd party BT module connected to my stereo). Love to see some Volvo people here :D

        • BT only partly work in my 2016 Renault, it connects after a looong time but contacts and other details are not transferred to the car media.

          My personal top-priorities on fixes/update are:

          1) BT fully working.
          2) Wlan hotspot/Internet sharing working.
          3) Browser update (good browser meaning less need for Android apps).
          4) AlienDalvik upgrade to Android 5 (most smartphone BT payment solutions require this).

          But be in no doubt, I absolutely love and adore Sailfish X on my Xperia :-)

          • Doesn’t (2) Wlan hotspot work? Please confirm! It is a must for me since that is my only Internet connection at home.

            • Wlan Hotspot is currently not working.

              In the release notes you can read what is working and not working:

              There is a work around to get Wlan Hotspot working which require some action in developer mode. But the work around need to be applied at every boot. (and it breaks wifi until next boot).

              I’m sure this is a feature that will be fixed soon. And I tell you the wonderful look and feel of the Sailfish OS on good hardware is worth a little initial hassle. :-)

              • Ok, thanks for the info. Maybe the workaround will be sufficient for me. But I’m still waiting for the official installation instructions for Linux.

  89. Very encouraging to hear that things are moving along!

    James, I know the team will be working flat out in the background but any news on when its planned to have SFOS running on other Sony Open devices?

    Has this been scoped out?
    Has it not even been looked at?
    How quickly could/would it happen once the Sailfish X has been signed off?
    Is it even at all possible it would happen within 2017?


  90. The official status concerning Internet sharing / tethering is “not working”. Does it work in any way at all or is it completely disabled? Is there any information on when it will be implemented?

    • Do you need WLAN sharing? This was not working for me (but can be a problem with my USB Wifi stick).

      I’m using Internet sharing via USB connection. There is a guide on The first time this was not working. I tried some other things and got back to this solution and the second time it worked.

  91. Hi,

    Yesterday I moved from WP to Sailfish! Installation without problems, and my favorite apps available. I’m very happy. Thanks!

  92. Can somebody please advise how to proceed here. Device is unlocked and has been updated using EMMA to the latest build version 34.3.A.0.228. I have followed the instructions (with help on how to unlock the device) I am now ready to go. Everything is ready but when I try the final step – Double click on flash-on-windows.bat I get an error message telling me the device it locked for flashing. When I turn the device on I get this message “Your device has been unlocked and cant be trustefigurationd”when I go to the dial pad and type *#*#7378423#*#* – configuration – Rooting Status: Bootloader Unlocked : Yes
    Build Number: 34.3.A.0.228
    Android Version: 7.1.1
    Please advise how to proceed here

    • have you enabled USB in settings?

      @jolla. whats up with october refund?

      • Hi Dave999 Developer options / USB Debguuing is enabled) is there some other place I need to go?

        • Is oem unlocking also enabled?

          • OEM locking is unavailable ==> Bootlocker is already unlocked

  93. Please look for fixing mobile internet. It disconnects pretty often and it always resets settings made on reboot.

    I’d also love to see some improvement for the keyboard, e.g. longpress on letter gives you additional characters like numbers or often used symbols like a slash. Then a bit more of personalization, e.g. the symbols in app launcher are rediculosly big and a pity that the patch from coderus does not work on sf x and i think the switches for eg mobile internet should be made better reachable. Im coming from jolla 1 (with some weeks android on the x which was a nightmare) with patched switches to evrntsview so switches were just one swipe away. The only thing i miss from the few weeks of using droid is opera mini, i liked it when i used it on n8. There should be more settings for the browser like not loading images and a text view for emails.

    then of course fm radio is missing :( luckyly i own an mp3 player

    but all in all im pretty happy with sf x and thank god i got rid of the crappy sw from google.

    keep on rocking / sailing

  94. with iOS/Android i can scroll from top to bottom of this page. in sail im impressed if anyone can do it under 60 seconds. why is that? add a link?

  95. Hi James
    You and your colleagues make my life different again, it’s amazing. But I have an issue when going to another place, because GPS is not working properly on android apps. I want to use Sailfish X as my main device, Can you guys fix it in the coming updates, please. It’s indispensable to me.

  96. Any new information about possible payment options?! My Experia is still waiting to get rid of its stupid android. :(
    Another week and i’ll send the money the old school way….. in an envelope. :P

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